Our Story

Our core values ‘iCARE’

Integrity

Our integrity at an organisation level is committed to fair and transparent governance with one voice, compliance while making ethical decisions; and socially responsible giving back to community.  At an individual level, integrity, a character strength is demonstrated by adhering to company values, and being professional (consistent, ethical, moral, and trustworthy).

Conformance

We adhere to International and National legislation, codes of practice, standards, and other requirements delivering results that stand as beacons of quality, environmental, information security, intelligence, safety and reliability for our customers.

Authenticity

By being authentic, we create a positive work environment. We manage risks, act ethically and morally, and expect mutual credibility to maintain a professional reputation for our brand(s) to build a solid foundation for growth, sustainability, and resilience.

Results

At IAC, we continually strive to excel and deliver the highest results, meeting and exceeding our customers’ expectations with exceptional service and unwavering commitment.

Excellence

At IAC, professionalism is the cornerstone. We uphold the highest standards of excellence in every facet of our products and services.

Meet the Team

Get  acquainted with the dedicated IAC team.

Dr Gloria Carter

Dr Gloria Carter

Managing Director

Dr Gloria Carter is a highly qualified, competent, professionally registered leader, auditor, researcher, educator, and support coordinator (academic tutoring;  language, literacy and numeracy; career guidance; and disability) leading multiple Australian private companies, public entities, superannuation, and not-for-profit charity for five decades. Gloria has conducted hundreds of third-party audits for organisations based in Asia-Pacific, and Australia, and United States of America.

Ian Smith

Ian Smith

Corporate Services Manager

Ian Smith is a highly qualified professional in mechanical engineering with a rich history of achievements, including serving as the Director of the Southern Cross Employees Superannuation Fund and holding four Australian patents. He has also been recognised as Queensland Adviser of the Year by Young Achievement Australia. With a background in consultancy services and roles such as Manufacturing Manager, his experience and expertise are invaluable. Ian's vocational competencies include instructional design, resource management, research, and integrated management systems design and audit, making him a versatile and accomplished professional.

Pam Foster

Pam Foster

Certification Coordinator

Pam Foster boasts an illustrious career spanning three decades, with a diverse professional background encompassing human services, ICT, real estate, and the retail industries. Her achievements include receiving two international awards for creative writing in 2021 and 2022. Pam holds a multitude of qualifications in business leadership, human resources, real estate, return to work, and training. Furthermore, she demonstrates exceptional proficiency in career coaching, financial management, and human resources within these industries. Her unwavering dedication to ongoing improvement is evident in her commitment to enhancing her expertise in career coaching, human resource management, and human design.

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Dr Tony Stanton

Aviation Expert

Dr Tony Stanton, a world-renowned global aviation expert with valid opinions and analyses is respected worldwide. Through Tony's extensive professional network, Strategic Air can access highly qualified, experienced professionals in the aviation, space and safety science domains. Our network includes world experts, former Key Personnel (Head of Operations, Pilots), Inspectors, and Regulators.  The world's news agencies frequently call upon Tony for his expert advice and commentary on global aviation events when they take place.

Blake Ingleton

Blake Ingleton

Auditor

Blake Ingleton is a dedicated Lead Auditor who, despite his relatively young age, has achieved remarkable success in a short time. His journey began with the implementation of a fully integrated management system, securing ISO 9001, 14001, and 45001 certifications with only three minor non-conformances.  Blake further guided the organisation to ISO 3834 Welding certification with just one minor non-conformance, distinguishing it as one of only 34 companies nationally to achieve this prestigious accreditation.  His ongoing commitment to excellence has been recognised with several awards and accolades. Currently serving as a member of the IAC leadership team, he focuses on prioritising safety and driving success in underperforming areas. His experience with foreign military customers has provided valuable insights into diverse cultures, fostering a hybrid approach to management systems.

Our Accreditation

International Audits and Certifications is in the process of achieving Global Accreditation Corporation Incorporated (GACI) accredited Conformance Assessment Body (CAB).

For further details relating to our planned accreditation, see the GACI Certified Bodies Register.

Impartiality Statement

IAC commits to managing impartiality in all its management system audit and certification activities.  We know the importance and role of impartiality in carrying out conformance assessment, managing conflicts of interest, and ensuring the objectivity of its management system certification activities. IAC takes appropriate action to respond to any threats to its impartiality arising from the actions of people, organisations, and third parties.

Dr Gloria Carter
Dr Gloria Carter
Managing Director
6 July 2026

Our Policies

Explore our policies to learn more about our commitment to quality, compliance, and best practices.
Click the links below for details.

What our clients say

"For almost a decade, we operated a preferred tier 2 building contractor to Queensland Government Building Asset Services Maintenance Division and Ergon Energy Minor Projects Department. With over 20 staff and subcontractors at the peak of our operations and over 500 minor projects being performed in any one year, it was important for our company to maintain high standards of operation ensuring business compliance with international standards, customer expectations while maintaining industry and international best practice.
As a Lead Auditor, Dr Gloria Carter provided excellent current knowledge, guidance, and innovative products for project management within the construction and utilities (electricity) industries.  Gloria consistently displays a positive attitude as a proactive, professional lead auditor with improvement at front of mind. 
Auditing products and services included Audit Reports against AS/NZSISO 9001:2008 &2015 QMS, 14001:2004 & 2015 EMS, 45001:2018 OHSMS, and AS/NZS4801:2001 OHSMS.
As a client and peer without hesitation or reservation, I fully endorse International Audits & Certifications. IAC ‘s Managing Director, is a person of the highest integrity, and value Gloria for all her auditing services to our company over the years."

Bernie Elsey – Managing Director

"A combination of robust auditing (pre-assessment, certification,surveillance & transition), research, integrated management systems,management, and education (coaching / mentoring / training and assessment)assure we are construction industry leaders.
Dr Gloria Carter provided current knowledge,guidance and innovative products for the construction industry.
Auditing products and services included AuditReports against AS/NZS ISO 9001:2008 &2015 QMS, 14001:2004 & 2015 EMS,45001:2018 OHSMS, AS/NZS 4801:2001 OHSMS.Gloria consistently displays a positive attitude with open communication, integrity, responsibility, coach ability, and assertive attributes.
As a lead auditor, she achieves audit requirements, while being proactive, outgoing, open-minded, direct yet empathetic, and balances spontaneity with routine.  Applied business improvement, communication, innovation, people sensitivity and professionalism are Gloria’s trademarks."

Gary Lancaster – QHSE Manager

"With a comprehensive approach encompassing meticulous auditing (from pre-assessment to transition), in-depth research, an Integrated Management System (IMS), strategic management, and continued professional development (including coaching, mentoring, and training) assure we are construction industry leaders.
As a Leader Auditor, Dr Gloria Carter has been instrumental in offering up-to-date expertise, strategic directions, and pioneering tools in the realm of project management, specifically tailored for the construction and utilities sectors. Her proficiency spans:
• Auditing against standards such as AS/NZS ISO 9001:2008 & 2015 QMS, 14001:2004 & 2015 EMS, 45001:2018 OHSMS, and AS/NZS 4801:2001 OHSMS.
• Exemplifying positive traits like transparent communication, unwavering integrity, responsibility, and assertiveness.
• Being a collaborative partner during auditing, showcasing deep insights into ISO for enhancing IMS.
Efficiently steering the auditing process, ensuring minimal disruptions and prompt delivery of Audit Reports.
Dr Carter is synonymous with fostering business advancements, fostering bidirectional communication, introducing innovative strategies, and epitomising both empathy and utmost professionalism in her interactions."

Ross Remeeus – Operations Manager (Company Director)
Yalanji Supplies Pty Ltd

"As an IMS Consultant and Lead Auditor (Quality, Safety, Environment), Gloria sub-contracted for Southpac Certifications from 2013. She has conducted certification audits] for several of our certification clients. She was responsible for conducting numerous Certifications Audits, including Stage 1 Document Reviews, Stage 2 Certification, Surveillance, Transition and Re-Certifications Audits.  Gloria is very knowledgeable on all aspects of IMS Certification Audits, the Certifications cycle, and the JAS/ANZ compliance involved in all audits and certification process. She is always willing to offer her assistance and has an excellent rapport with her clients.  Gloria maintains her training and competencies current to the ISO 9001:2015, ISO 140001:2015, ISO 45001:2018 and AS/NZS 4801:2018 standards. She has the knowledge and experience in many industries, including aviation, civil and built construction architects, draftspersons, engineers, tradespersons, education CRICOS, Group Training Organisations, RTOs, government administration, ICT, law, manufacturing, research, and science."

Chief Executive Officer

"IAC personnel hold significant experience, qualifications, and are global experts in several fields.  [These] fields include:  establishing IMS, instructional system design {and development], research, compliance, adult education (andragogy), and establishing and maintaining various accreditation requirements. I would like to include you as an expert consultant in our network."

Dr Tony Stanton – Managing Director
Strategic Air

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