Our Approach

At IAC, we offer more than just auditing and certificates; our clients benefit from our 160 years of collective competencies through Third Generation People; ISM products via EnviroPeople; and training offered by Universal College of Australia.  The benefits of these products and services include:  organisational knowledge with year-round support from our dedicated team; access to current IMS products; and shared training-learning-assessment.  We aim to uplift your company / business and enrich your team’s competencies with wide and deep knowledge, attitude and skills (KAS).

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Creating real value to help our clients' businesses grow and succeed.

From humble beginnings working as a fashion designer, our Managing Director, Gloria Carter worked diligently as a machinist, supervisor, quality assurance officer, and bookkeeper in Palila Clothing Company Pty Ltd.  Gloria was first introduced to internal auditing while working for Palila.  In 1978, her role evolved to Quality Assurance Officer (QAO) with the responsibility of inspecting  and correcting any nonconformities for the production of 2,000 units of menswear on a daily basis. Gloria flourished as a QAO, resulting in an upward trajectory ever since.  

What our clients say

"For almost a decade, we operated a preferred tier 2 building contractor to Queensland Government Building Asset Services Maintenance Division and Ergon Energy Minor Projects Department. With over 20 staff and subcontractors at the peak of our operations and over 500 minor projects being performed in any one year, it was important for our company to maintain high standards of operation ensuring business compliance with international standards, customer expectations while maintaining industry and international best practice.
As a Lead Auditor, Dr Gloria Carter provided excellent current knowledge, guidance, and innovative products for project management within the construction and utilities (electricity) industries.  Gloria consistently displays a positive attitude as a proactive, professional lead auditor with improvement at front of mind. 
Auditing products and services included Audit Reports against AS/NZSISO 9001:2008 &2015 QMS, 14001:2004 & 2015 EMS, 45001:2018 OHSMS, and AS/NZS4801:2001 OHSMS.
As a client and peer without hesitation or reservation, I fully endorse International Audits & Certifications. IAC ‘s Managing Director, is a person of the highest integrity, and value Gloria for all her auditing services to our company over the years."

Bernie Elsey – Managing Director

"A combination of robust auditing (pre-assessment, certification,surveillance & transition), research, integrated management systems,management, and education (coaching / mentoring / training and assessment)assure we are construction industry leaders.
Dr Gloria Carter provided current knowledge,guidance and innovative products for the construction industry.
Auditing products and services included AuditReports against AS/NZS ISO 9001:2008 &2015 QMS, 14001:2004 & 2015 EMS,45001:2018 OHSMS, AS/NZS 4801:2001 OHSMS.Gloria consistently displays a positive attitude with open communication, integrity, responsibility, coach ability, and assertive attributes.
As a lead auditor, she achieves audit requirements, while being proactive, outgoing, open-minded, direct yet empathetic, and balances spontaneity with routine.  Applied business improvement, communication, innovation, people sensitivity and professionalism are Gloria’s trademarks."

Gary Lancaster – QHSE Manager

"With a comprehensive approach encompassing meticulous auditing (from pre-assessment to transition), in-depth research, an IntegratedManagement System (IMS), strategic management, and continued professional development (including coaching, mentoring, and training) assure we are construction industry leaders.
As a Leader Auditor, Dr Gloria Carter has been instrumental in offering up-to-date expertise, strategic directions, and pioneering tools in the realm of project management, specifically tailored for the construction and utilities sectors. Her proficiency spans:
• Auditing against standards such as AS/NZS ISO 9001:2008 & 2015 QMS, 14001:2004 & 2015 EMS, 45001:2018 OHSMS, and AS/NZS 4801:2001 OHSMS.
• Exemplifying positive traits like transparent communication, unwavering integrity, responsibility, and assertiveness.
• Being a collaborative partner during auditing, showcasing deep insights into ISO for enhancing IMS.
Efficiently steering the auditing process, ensuring minimal disruptions and prompt delivery of Audit Reports.
Dr Carter is synonymous with fostering business advancements, fostering bidirectional communication, introducing innovative strategies, and epitomising both empathy and utmost professionalism in her interactions."

Ross Remeeus – Operations Manager (Company Director)
Yalanji Supplies Pty Ltd

"As an IMS Consultant and Lead Auditor (Quality, Safety, Environment), Gloria has been contracted for Southpac Certifications since 2013. She has conducted certification audits] for several of our certification clients. She was responsible for conducting numerous Certifications Audits, including Stage 1 Document Reviews, Stage 2 Certification, Surveillance, Transition and Re-Certifications Audits.  Gloria is very knowledgeable on all aspects of IMS Certification Audits, the Certifications cycle, and the JAS/ANZ compliance involved in all audits and certification process. She is always willing to offer her assistance and has an excellent rapport with her clients.  Gloria maintains her training and competencies current to the ISO 9001:2015, ISO 140001:2015, ISO 45001:2018 and AS/NZS 4801:2018 standards. She has the knowledge and experience in many industries, including aviation, civil and built construction architects, draftspersons, engineers, tradespersons, education CRICOS, Group Training Organisations, RTOs, government administration, ICT, law, manufacturing, research, and science."

? – Chief Executive Officer

"IAC personnel hold significant experience, qualifications, and are global experts in several fields.  [These] fields include:  establishing IMS, instructional system design {and development], research, compliance, adult education (andragogy), and establishing and maintaining various accreditation requirements. I would like to include you as an expert consultant in our network."

Dr Tony Stanton – Managing Director
Strategic Air

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